Privacy

Privacy Policy

This Privacy Policy explains how INDIA ECOM LTD collects, uses and stores personal information when you use this website or contact the company in relation to services.

1. Information collected

The company may collect information that you provide directly, including your name, email address, phone number, company details and the contents of your message or enquiry.

2. How information is used

• to respond to enquiries and quote requests;
• to understand scope and decide whether work fits remote handling or a separate arrangement;
• to communicate about support, access, timing and operational follow-up;
• to maintain business and compliance records;
• to meet legal, tax, accounting and security obligations.

3. Lawful basis

Processing may be carried out because it is necessary to take steps before entering into a contract, to perform a contract, to comply with legal obligations or for legitimate business interests.

4. Technical information

This website may process limited technical data required for normal delivery, security and performance, such as browser information, basic device data and server-side logs.

5. Cookies

The website may use essential technical cookies or similar technologies needed for functionality, basic interface behaviour, security or performance. The site is not designed around unnecessary tracking.

6. Sharing information

Information may be shared with hosting providers, technical suppliers, advisers or service partners where reasonably necessary for administration, compliance, security or service delivery.

7. Retention

Information is retained only for as long as reasonably necessary for support, quotation handling, service history, legal obligations, accounting records or dispute management.

8. Security

Reasonable organisational and technical measures are used to reduce the risk of unauthorised access, misuse, loss, disclosure or alteration.

9. Your rights

Depending on the circumstances, you may have rights to request access, correction, deletion, restriction, objection or data portability under applicable law.

10. Contact

Privacy-related questions can be sent to writetous@india-ecom.co.uk.